Kantar has released its 2026 Customer Leadership Index, New Zealand’s leading ranking of the best brands for customer experience. To create the index, Kantar surveys over 2,500 New Zealanders about their opinions of more than 70 of New Zealand’s top brands in financial services, online shopping, retail and grocery, media and entertainment, travel, telecommunications and energy. Our index is the most comprehensive and robust measure of branded customer experience that exists in New Zealand.