Flybuys and Prize Draws

Where do I see winners of Prize Draws?

You can view the winners of our surveys in the Check out our survey winners’ link here: https://www.kantarnewzealand.com/do-our-surveys/

I’ve done a few surveys and my Flybuys are not showing in my Flybuys account

Flybuys are processed 14 days after the survey close date mentioned in the survey invite. To know more you can click here Kantar Flybuys.

I need a new Flybuys card/I haven’t received an item I have redeemed through Flybuys

As the research company, Kantar New Zealand do not issue Flybuys cards. Please contact Flybuys online support directly and they will be happy to assist you with this.

May I opt for Airpoints instead of Flybuys

Unfortunately, Kantar New Zealand can only issue Flybuys and not Airpoints which is why, when signing up for our panel, new members cannot use their Airpoints Flybuys card number to register for Kantar | ConsumerLink surveys.

I received a notification that I won in the prize draw, how do I know if the email is legit?

Notification emails for cash or voucher prizes would be coming from [email protected], from the same email address that sends out survey invites.